Terms of service

OVERVIEW

This website is operated by susurrus.world. Throughout the site, the terms “we”, “us” and “our” refer to susurrus.world. We offer this website, including all information, tools and Services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.

By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including additional terms and policies referenced herein or available by hyperlink. These Terms apply to all users, including browsers, vendors, customers, merchants, and contributors.

Please read these Terms carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms. If you do not agree to all the terms, you may not access or use our Services.

New features or tools added to the store will also be subject to these Terms. We reserve the right to update these Terms by posting changes on this page. It is your responsibility to check this page periodically. Continued use after updates means acceptance.

Our store is hosted on Shopify Inc., who provides the e-commerce platform.

SECTION 1 - ONLINE STORE TERMS

  • You represent that you are at least the age of majority in your jurisdiction or have parental consent for minors.
  • You may not use our products or Services for illegal or unauthorized purposes.
  • You must not transmit viruses or destructive code.
  • Any breach of these Terms will result in immediate termination of your Services.

SECTION 2 - GENERAL CONDITIONS

  • We reserve the right to refuse Service for any reason at any time.
  • Your content (excluding credit card info) may be transferred unencrypted; credit card info is always encrypted.
  • You agree not to reproduce, sell, or exploit any part of the Service without written permission.

SECTION 3 - ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION

We do not guarantee the accuracy or completeness of information on this site. Material is for general information only and should not be solely relied upon for decisions.

SECTION 4 - MODIFICATIONS TO SERVICE AND PRICES

Prices and Services are subject to change without notice. We are not liable for any changes or discontinuations.

SECTION 5 - PRODUCTS OR SERVICES

All items sold at susurrus.world are secondhand or vintage. We describe them as accurately as possible but they may show signs of wear. Products are sold “as is” without returns.

By purchasing, you acknowledge that all items are secondhand or vintage and may show signs of wear consistent with age and previous use.

Minor flaws, fading, or signs of wear are considered normal for vintage or secondhand items and do not qualify as defects.

We strive to display product colors accurately but cannot guarantee exact color matching.

SECTION 6 - ACCURACY OF BILLING AND ACCOUNT INFORMATION

We reserve the right to refuse or cancel orders for any reason, including suspected fraud or reseller abuse. You agree to provide accurate and up-to-date account information.

SECTION 7 - OPTIONAL TOOLS

We may provide third-party tools “as is” without warranties. Use is at your own risk.

SECTION 8 - THIRD-PARTY LINKS

Some content may link to third-party websites. We are not responsible for third-party content or transactions. Please review third-party policies carefully.

SECTION 9 - USER COMMENTS, FEEDBACK AND OTHER SUBMISSIONS

You grant us rights to use any comments or feedback you send without obligation. We may remove content that violates Terms or laws.

SECTION 10 - PERSONAL INFORMATION

Your submission of personal information is governed by our Privacy Policy.

SECTION 11 - ERRORS, INACCURACIES AND OMISSIONS

We reserve the right to correct errors and update information without notice.

SECTION 12 - PROHIBITED USES

Prohibited activities include illegal use, infringement of rights, harassment, uploading malware, spamming, and interfering with the Service security.

SECTION 13 - DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY

Our Services are provided “as is” without warranties. We are not liable for damages arising from use.

SECTION 14 - INDEMNIFICATION

You agree to indemnify and hold harmless susurrus.world and affiliates from claims arising from your breach of Terms.

SECTION 15 - SEVERABILITY

If any part of these Terms is unenforceable, the rest remains valid.

SECTION 16 - TERMINATION

These Terms remain effective until terminated by you or us. Violation of Terms may result in termination and loss of access.

SECTION 17 - ENTIRE AGREEMENT

These Terms and policies constitute the entire agreement between you and susurrus.world.

SECTION 18 - GOVERNING LAW

These Terms are governed by the laws of Thailand.

SECTION 19 - CHANGES TO TERMS OF SERVICE

We reserve the right to update these Terms. Please check this page regularly. Continued use means acceptance.

SECTION 20 - CONTACT INFORMATION

If you have any questions or concerns, please reach out:

  • Email: susurrusworld@gmail.com
  • Instagram DM: @susurrus.world (We respond as quickly as possible)

SECTION 21 - DUTIES AND TAXES

All international orders may be subject to import duties and taxes, which are applied once the package arrives in the destination country.

These charges are not included in the item price or shipping cost and are the buyer’s responsibility.

Prices exclude import duties and taxes. You may be charged upon delivery.

Refused parcels are non-refundable.

Please check with your local customs office for details regarding potential import charges before placing your order.